“Keith has truly been a pleasure to work with while purchasing our new home. He and Lilian are professional, efficient and informative. From filling out paperwork to closing they made the process very easy. We’ve already recommended him to one of our friends and will continue to do so.”
Mindi & Bill S.
UPDATE: Mindi & Bill sought my help again when they refinanced.
“It’s a little different working with Keith. He handles himself professionally and his clients are always happy when we’re done. He keeps expectations real and everybody seems to be well informed about what to expect during the process. He gives an honest assessment of a situation and doesn’t tell people what they want to hear but instead gives them the reality. Quite frankly, this all makes my job just a bit easier. Nobody like surprises. If you haven’t made up your mind yet about who to use please know that you’ve found a good man in Keith.”
Martin D. Eagan, Esq.
We just wanted to thank you for helping us purchase our new home.
As first time home buyers, we were nervous about the whole process and you truly eased our minds.You were kind, informative, and a pleasure to work with. By taking the time to to get to know us, you were able to work out a plan that met our financial situation. Whenever we had a question you
always responded quickly and offered great advice. Everything went perfect and we are extremely pleased with our loan and the great job you did.
Thanks again for everything!
Rob and Amanda
Keith & Lilian,
This refinance was just as smooth as our purchase. You delivered again as we hoped you would. The lower rate you locked was a pleasant surprise as well. That’s why we were more than willing to work with you again. You never gave us reason to doubt which is comforting these days. We’ve already mentioned you to a couple of our friends.
Best wishes to both of you and your families.
Kevin & Stacey C. Randolph, NJ
Working with Keith and this team made us feel at ease with a stressful short sale which took several months to complete. Keith had great knowledge and always looked out for our best interest in this long process. My husband and I being new home buyers, of course we had many questions and concerns. Keith was always available to explain until we completely understood and felt comfortable with the situation. His customer’s service was one of the very best. If in the future we should be in the market for our second home there would be no doubt we would use Keith once again!
Mr. & Mrs. Wayne Samuel
We appreciate what you have done for us.
We tried some of the agencies and their keen interest was not getting us mortgage, they were counting Dollars behind the Documents…but you are the only one who gave a price which was very great to start with and to end with.
You are a Trust worthy person.
We have been telling everyone about the excellent work you do.
Kavitha & Vinod
Thank you and your staff for all of the hard work getting our refinancing taken care of.
It was a pleasure doing business with you.
Keith, Thank you for the fruit! It was very sweet of you to do that! You are the one who should be getting gifts however. You gave Donn & Christine their dream home at an interest rate that they can afford! You never stopped pushing forward and I applaud you for your persistance. I will definitely keep you in the forefront of my mind when I am asked for references. Thank you for everything!
Lisa DeMarzo | Associate – Drinker, Biddle & Reath LLP
You guys were great and yes, I’m afraid Kathleen and I have hectic schedules. Sorry for going MIA however we were skiing over the holidays and Kathleen had a three day trip to Mexico immediately upon our return.
Frankly, you all have made this easiest refinance ever and we truly appreciate excellent service. Also I much appreciate the slight rate lock extension to accommodate us.
All the best,
TTE – Maplewood, NJ
Although the process was tough, I can wholeheartedly say to anyone of my colleagues & friends that you are the go-to-guy when in market for a loan.
You made it happen for me against a whole lot of odds (and I respect that!).Things I will say …. strong consultative approach. If you need someone who knows more about the business than just plugging in numbers into a PC, then you have to talk to Ketih. He will walk you through the possibilities and sometimes realities (:-) of what it may look like for you in securing your loan.
So, of course you restored faith….I have already began talking to people about you in terms of securing a mortgage (can’t guarantee they are credit worthy
One word of advice… keep the consultative, non sales-ee approach and you will win GOOD customers!
I really do apppreciate all of your efforts and please know that YOU will get referrals from me.
Take care and thank you again,
Melissa – Wayne, NJ
I have refinanced many times in my life with banks and even online mortgage sources. I was looking for a refinance rate that was at 5.5% when market rates were around 6.5%. Keith contacted me in March and could get me to 5.75% when I could not find anything below 6.25% online or at banks. I asked him to keep my contact info and to call me when it hit 5.5%. He called me back 6 months later when there was a 2 day bounce down and he locked me below what I agreed to with him. Most banks and brokers would have stuck with our agreement and taken the profits. Keith did what was best for me, the customer. I immediately referred a few friends and at least 3 of them worked with him too. I highly recommend Keith and Lilian for the lowest rates and the easiest process. Most important though is that they are people you can trust.
I would just like to say how happy my husband and I were with Keith Tatum at Absolute Mortgage. Keith was very easy to work with. He was always available for us, anytime even on weekends. We never thought we would be able to refinance our home because of the bad economy and he was able to help us in these hard times. We had a better outcome then we thought and are very grateful to Keith and his secretary Lilian for all their hard work. If you are planning to refinance your mortgage please do not hesitate to use Keith.
Paul and Maria DeAquino
No doubt, Keith is very professional, when we worked with him to get the loan for our new house, we got immediate responses, flexibility…and so on. But what we like him most is he also gave out his earning to community with warm heart, he not only supported my son’s baseball team, but also volunteered a lot of time as team coach. For us, he is more like a honest friend, a nice coach, a decent neighbor… than a businessman.
Its been two weeks since the closing and lee and I are making progress getting settled in. We both would like to thank you and lilian for all your help in making sure things went as smoothly as possible in order to meet our closing date. I hope I wasn’t to much of a pain to you both when you were trying to close the loose ends in the last couple of days. Your availability thru all this was a big plus and you certainly have my recommendation for anyone I know in need of a mortgage in the future.
Looks like we locked in at the right time… [Keith]
Yes, we absolutely did…thank goodness !
And yes, everything went well…very smooth….you and Lilian absolutely exceeded our expectations.
Thanks so much for everything,
Happy Holidays to you and yours,
Arun & Vaishali D.
January 31, 2011
Dear Mr. Tatum,
I would like to thank you for being helpful, tactful, and speedy….all at the same time. The process of purchasing or refinancing a home today is not an easy task. Especially when you consider the amount of time and paperwork required ….it truly can be mind boggling.
That, however, was not my recent experience with you and your company. During our initial meeting you solicited much of the information required for the application, provided me with a detailed list of items I would need to supply and projected a timeline. As they say, “First impressions are lasting.” I came away feeling confident that you had my best interest at heart.
At times throughout the process a variety of personal concerns arose. Each was handled in a discreet and tactful manner. You were readily accessible to discuss my concerns providing me the information needed to make sound decisions; which in turn, allowed me to save money now and will continue too in the future.
I am appreciative of the individual who provided me your name and will surely do the same to those in need of your services. Again, thank you for your time and honesty.
Robert W. Allen, Jr.
Keith and Lilian,
Just wanted to extend a thank you for your assistance in the miserable mortgage process. I don’t think I could be happier with the way the whole process was handled. From timely and informed responses to questions, to things being exactly as you said they would be at closing. It was a pleasure doing business with both of you!!! When someone is looking for assistance with a mortgage or re-financing, I will be sure give them your name and number.